One of the worst - I don't know if it's still there - was a Gmail message something like "Hooray! Your inbox is empty."

Well that's great if you worship Inbox Zero. But what about me?

Maybe I'm anxiously waiting for news on a family member's illness and hospitalization.

Maybe I'm waiting for my lawyer to get back to me on an important case.

It's not hard to imagine any number of circumstances where I would not say "hooray!" when I see my inbox is empty.