Don't believe the clickbait. The solution is straightforward: more charging stations (to mitigate stalls or entire stations being down), a bit more user education (cold batteries charge slower, and if the vehicle has enough battery charge, will improve pack temp on the way to the fast dc charger so the battery is warm on arrival, to optimize for optimal charge curve), and probably a bit of software tweaking (don't route to down fast dc chargers, improved polling rate of stations for health to communicate to the fleet availability for nav). Perhaps some improvement for cold weather chargers is needed as well, to route cable coolant (which keeps conductors thinner for UX and cost) to other key components to keep them at operating temp. Tesla should be able to figure this out, considering how they use a heat pump and motor stalling to warm the vehicle battery pack when needed.
Tesla is on version 4 of their Supercharger, and many improvements have been made since v1. Iteration is progress, expect it to continue. We're only at the beginning of a historical mobility transformation.
https://insideevs.com/news/705075/uber-lyft-rideshare-electr...
https://insideevs.com/news/705057/chicago-tesla-stranded-ev-...
https://supercharge.info/map?siteID=7341 (52 stall station Tesla is building by ORD in Chicago)
https://en.wikipedia.org/wiki/Tesla_Supercharger
(own several Teslas, in 6 years have never arrived at a down station in over ~200k aggregate miles traveled long distance in the US; one of my residences is in the greater Chicago area, so I am very familiar with the charger network there)