I can see on the tours when you purchase the tickets online yourself: "There is a $2.50 convenience applied to each ticket at checkout."
What does that mean ?
You have to give tips to a computer ? Is that a thing in the US ? Like at the self-service checkout ?
I had an electric company that charged a $2 fee for online payment. I seriously considered paying them by check every month. The choice seemed to be between they charging me $ for an online payment or I charging them $ (indirectly for all the labor it takes for processing a paper check, they even sent me a prepaid envelope). It is atrocious that a company charges us for making something cheaper for them. (I ended up using my banks bill pay feature because I didn’t want to risk a check being lost in the mail).