He's absolutely being harassed by swatters. They call the police to get him swatted. Not to mention that on top of swatting, there is impersonation going on AND they are targeting others as well - like his parents.
He's ALSO being terrorized by the police, who are more inclined to cosplay with guns and make people fear than to actually do anything about their broken system or be held accountable at all. They absolutely cannot play ignorance - the are basically in an alliance with the swatters. Swatter calls it in, they wink and nod and follow through.