"So you know this email is genuine, we've included part of your postcode"

Given their security and IT competence levels, most banks should not even be allowed to be on the internet.

Good thing they haven't been closing their branches with wild abandon the past decade ! ...

/s

Hey, at least they have great security practices where they need you to enter passwords using a virtual keyboard and you cannot copy paste. No sir. /s

Last time I spotted a bank app snafu, pressed Screenshot, and got told Not allowed due to security.

For purposes of securely interacting with customers at scale in email, assume that any bank has an effective IQ lower than your pet goldfish's. Even if you just noticed that said goldfish was floating belly-up.

They aren't that dumb, they know how to legally steal your money.

After spending millions of dollars on consultants.

The same reason they tell customers they will never contact them and ask for personal security details and then do exactly that.

Given that you can find so many people's addresses online in people databases or tax records, this seems useless.