> for unspecified reasons
> my phone since it was on a prepaid plan
That is likely your reason (burner phone). Did they ask you for hard evidence of your identity before unlocking your account?
> my phone since it was on a prepaid plan
That is likely your reason (burner phone). Did they ask you for hard evidence of your identity before unlocking your account?
It's a regular Verizon line but because it's prepaid some websites don't like it.
The "unspecified reason" turned out to be me trying to transfer some money to a business checking acct that I have. That's against their ToS and could have probably been a quick reversal (when I finally got through to the right person it took about 5 minutes), but the phone verification thing gummed stuff up for a few weeks.