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Comment by dboreham | Hacker News Reader

I found the best approach is to search LinkedIn for someone at the vendor that's closely connected to me, then compose a cheery message to that person introducing myself as a fellow developer and parent of a user, ask the best way to inject a bug report etc. This actually worked. Ymmv of course.

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As someone this happened to, I was actually impressed they looked me up and reached out. Knowing they cared that much meant that I cared too and I was able to prioritise the request with the product team. When we completed the request, we celebrated, and even implemented uservoice on some sites to improve the feedback loop.

One of the reasons I never put my employer on my LinkedIn profile.

Most of life's fulfilling opportunities come from just showing up. Showing up on searches, at work, at the pub.

If I got a message like this I'd just block the sender. As a developer I have no say in what my owner tells me to work on. I type what they want and nothing more.

They're not asking you to fix anything. They are asking where to submit a bug report that someone (someone else) will look at.

My answer doesn't change. I'm not on LinkedIn during work hours.

Ohh, this is actually clever. Subversive and I'm not sure I like it, but it sounds very effective.

Sounds like a hack to make a person to work overtime.

... while having fun while doing that work.

If I get a message on linkedin that pertains to a work issue, you had better believe that I'm going to be dealing with it on work time.

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