This is what I meant by hardware; I consider touchpad gestures to be hardware even if their responses have to be handled in software.

I use my (my employer's) macbook 99% of the time docked, so I don't really care, but yes objectively gestures are top notch.

It's all the other parts of the OS to which you aren't immediately exposed which get me. Most displays need an external tool to force a sane resolution. The command line tools are almost-but-not-quite compatible with what you use on servers. Docker is horseshit. Need another external program to see how many times I have to cycle through app windows. Need an external tool to invert mouse wheel scroll direction but not the touchpad scroll direction. Need an external tool for a sane clipboard. Need an external tool to tile windows.

The hardware is very much 'pro' but the OS is at most 'deluxe'.