The use of a group of trusted randomness generators, a majority of whom would have to collude in order to trick a consumer into thinking an input was random when it was actually staged, offers genuine functionality that cannot be dismissed as "just marketing".
The Linux random number generator did used to have a notion of entropy depletion, but that is no longer the case (at least for x86-64 systems: https://wiki.archlinux.org/title/Random_number_generation).
On older systems that have a notion of entropy depletion, you would eventually deplete the entropy counter and /dev/random would start blocking if you aren't feeding new entropy into the system.
https://lwn.net/Articles/961510/
(CPUs may have hrngs but there are certain observations on their behaviour that create concern)
That person's point was that it's impossible to know for sure if entropy collection is broken. In practice it isn't an issue as you can make the false positive rate very small even if it can never be 0.