Double-swiping rewards card led to free gas for months and felony theft charge
apnews.com
apnews.com
Now the counterexample is that 'well this is no different than if an employee left the front door of the gas station unlocked and someone stole from it', but there has to be a line where if an exploit is so easy that all it takes is double scanning your card you should be able to use it all you want - it's on the company to do QC and fix the issues.
I could not disagree with this more. I don't think that anyone wants to live in a world where anything is OK to do as long as it's easy to do.
Don't tell me that I have to read and understand those terms of use that I clicked thru when I got the card.
Maybe the first time you could claim it was an accident, but there's no way one could claim he reasonably thought free gas forever was intended behavior.
After all, that's why they call it a Rewards card.
When they don't pay lobby to the government. /s
With the exception of medical software, i do know of any case where the companies bear the responsibility .