More than anything I think it’s because corporate IT has had to modernize due to security. Security now wants you to update constantly instead of running old vetted software. You also cannot demand user use an old version of a browser that still supports some old plugin. And as a vendor it’s not profitable to support people who maintain that mindset.
Also “update to the latest version” is the new “turn it off and back on again,” when it comes to basic IT help.