In these cases 80% of retail box and the power supply itself should be covered with red warning label. "PINOUT CHANGED! WILL CAUSE PERMANENT SYSTEM DAMAGE"
In these cases 80% of retail box and the power supply itself should be covered with red warning label. "PINOUT CHANGED! WILL CAUSE PERMANENT SYSTEM DAMAGE"
EVGA are quoting warranty conditions, but surely this just comes under common tort liability, at least for the material cost of the damaged drives?
The redesigned power supplies are probably otherwise fine, but at the very least EVGA need to ensure the pin out doesn't let previous gen cables be plugged in.
Otherwise they're just asking for liability issues like happened here. :(
Those cable sets are ostensibly compatible with almost every decent/good psu that evga made (the entire g2/t2/p2/g3/g5/g6/g7/gq family theoretically share a set) and are marketed as compatible, traded on eBay, etc. They’ve polluted the whole shebang, 20 years of cables need to be tested or replaced.
https://www.evga.com/products/product.aspx?pn=101-CK-0850-B9
The only guaranteed safe way out is to either recall all cable sets from all units in those series and then ship out new ones marked as safe, or ship a free tester board to anyone with any compatible cable string (forever into the future) to validate that a given string is actually safe.
Evga isn’t going to do either of those because they’re basically on the way out of business already. They’re down to a skeleton crew etc and certainly are in no financial shape to do a giant recall, even if the big boss wanted to (and I’m guessing he’s the problem).
(The really fortunate thing is that it’s just the SATA string so far… but the other PERIF strings do plug into the same ports and are supposed to be compatible too! (I am guessing they fit and would blow up your drives too.) But modern users don’t use the SATA strings that often, because modern hdds use the 3.3v as a “power off” toggle to spin down the drives… so ideally you use molex adapters anyway. But still - I have at least 5x G2 units in my various machines, and I’ve mixed and matched cable sets without thinking - they’re sold as compatible, why wouldn’t I? I’ve used the SATA strings recently on some ssds etc. Not happy about this at all.)
We were fixing old QNAP server, and it used normal PSU keying. The thing is - it blew PSU capacitors(with a nice small explosion) after being turned on.
we suspected that the old QNAP model had proprietary pin layout for the PSU. No labels of course.