I've found more often than not people simply take advantage of the offer of the coupon, and rather than "new fans" of your franchise, you simply get one-timers. They're bargain shoppers, not potential repeat customers. This is the same problem that plagued many Groupon clients. So while it might offer you a hard and fast showing of how many people are willing to try your place with a coupon, it doesn't prove a) your ad has reach on its own merit, or b) that you're targeting the right group with your ad.