That's an even bigger miss on Sega's part then.
Having such kit out in the field, should have given Sega good insight into the "what's hot, and what's not" for (near-future) gaming needs.
Which features are essential, what's low hanging fruit, what's nice to have but (too) expensive, performance <-> quality <-> complexity tradeoffs, etc.
Besides having hardware & existing titles to test-run along the lines of "what if we cut this down to... how would it look?"
Not saying Sega should have built a cut-down version of their arcade systems! But those could have provided good guidance & inspiration.