How can your company guarantee p99.9 if there is only one instance? Is there any log shipping/duplication etc? Is consistency maintained on one server fault?
Honestly, 99.9% uptime is pretty generous - we can fit in quite a few catastrophes per year and still have 99.9% uptime. In the 2 years this service has been running, we've had 100% uptime via zero-downtime deployments, anyway.
In terms of monitoring, traces and error logs are shipped to our observability solution, yes.