There seems to be a clear dividing line. On one hand you have things that benefit productivity-- like monitors and good chairs and a decent work environment. On the other hand you have convenience petty complaints like the flies in the parking lot or too many floors in the buildings.

Good management should be able to tell the difference between the two and at least score well on the productivity relevant ones. In my career I've been regularly surprised just how penny wise and pound foolish management can be in this regard.