From what I heard from a former Starbucks barista, the biggest challenge was to not scald the milk during steaming (which is not very difficult, basically just requires holding it at the correct angle to induce a whirlpool effect and keep things moving).
The skilled aspect is dealing with customers efficiently and pleasantly, and all the nuance/craziness that can entail.
There are of course tons of ways a good, seasoned barista distinguishes themselves from a trainee with 3 days of onboarding but those are externalities. The difference between skilled and unskilled labor is not whether competence and experience can make a difference but whether that difference is measured as performance or only affects externalities.
I.e. "unskilled labor" is not about the worker but about the company. Notably these often do involve skill that directly contributes to performance but because the job is considered unskilled, it's instead treated as some nebulous a priori form of intelligence and personal aptitude. What's more, beyond a certain point skill is often actively punished (e.g. by raising quotas to take advantage of higher productivity, resulting in more work for the same pay).
You can onboard welding in less than 30 days too.
> As there is no meaningful metric for competence beyond that (or at least no metric that is measured and used) "good" doesn't apply.
Barista quality isn't much harder to measure than weld quality. "and used" is a cop-out.
You can be doing useful work as part of a welding group in 30 days, but you will not be a master. Grinder and paint make me the welder I ain't and all that.
But you won't be a master barista right away either.
And speed matters too.
Also, there are other coffee places than Starbucks. Saying barista is an unskilled job because Starbucks coffee is particularly bad is like saying programmer is an unskilled job because all Squarespace websites are equally bad.
A good weld is a thing of beauty.
Welding is also pretty dangerous. It takes a good welder to do it safely, and do it without ruining very expensive parts.
There's good reason that competent welders get paid a lot of money.
In 30 days, the new welder probably has learned how not to set himself on fire, blind himself, fill his lungs with poisonous gasses, etc.
There's a lot you can learn in many basic service jobs, and become much more effective than if you don't learn it.
But if the standard is "onboarding", then both are quick.
> In 30 days, the new welder probably has learned how not to set himself on fire, blind himself, fill his lungs with poisonous gasses, etc.
I am not a welder, but I've had some welding safety training. It doesn't take a month.
In any job there is a spectrum from bare minimum to a master. This goes for welding and baristas. Is someone who pushes a button on a Nespresso a barista? If I go get a soldering iron am I a welder?
You overlay the normal distribution of all baristas and welders and look at the difficulty in learning various skills. I'm sure they are not exactly equal.
I can be pretty sure welder beats barista, but by how much, how it relates to other jobs, how we set various bars, that's all a lot more difficult.
So in other words, we could have an objective, empirical look at whether welders or baristas actually need "more skill" and which skillset is easier to master for the average person (which is its own rest nest of considerations again) but if we did the necessary (if not impossible) prep work to even get started on that, we'd have to already agree that "unskilled" is a descriptor for jobs that has very little to do with the actual skill requirements and more with attitudes towards those skills or the people doing those jobs.
That part really stood out to me.
While a lot of us can agree that barista is an unskilled job, I heard people call barmen labor a skilled labor. Which is crazy, because it's essentially the same job (mix stuff up and serve in a cup). But it makes sense if "unskilled labor" is a function of an employer not an employee
Because I have gone to the same Starbucks every day for many years, and see many new hires as the staff turns over. It takes about 3 days to go from "cannot operate the cash register" to "efficiently fulfills customer orders".