I Lost Faith in Kagi
d-shoot.net
d-shoot.net
- Search has been a breath of fresh air, I wish they dedicated more time to it.
- Orion...is ok? I use it off and on and it is fine but would rather have better search. The premise of the browser is nice but it feels like this could probably be a whole separate company or a purely open source endeavor. It has always been kind of clunky and not something I want to pay for.
- AI tools, I get the multiple pivots and I do believe that more recent advancements in ML/AI will make search a better experience but I do wish they had a little more focus.
- The t-shirts are weird and made me lose a lot of faith in their org. The way I look at it is instead of making their products better, they flushed a bunch of money down the drain for t-shirts and its offensive to paying customers who are paying because they enjoy the product and want it to become better, they don't want a t-shirt.
- I don't care about email, I don't care about other tools, make a great search experience first. Release all of the AI enhancements that you think will make sense, focus, focus, focus.
Edit: As I was adding my comment this post flagged and marked dead. Sometimes HN is weird.
Kagi founder here and I want to clarify the train of thoughts around Kagi printing and giving away 20,000 t-shirts for its users.
- Kagi is not a typical VC funded startup.
- It is company I bootstrapped by going all in (meaning I put millions of dollars of my money into it).
- After all these years building it, we are lucky to have such incredibly passionate user community.
- That community is 100% responsible for Kagi's growth as a business through word of mouth (Kagi does no paid advertising).
- We are also famously taking a firm stance against ad-tech, so conventional advertising is not something I want to do.
- To do something as crazy as to start a company that builds a paid search engine and browser you obviously need to be thinking out of the box.
So combine all of this together and I thought that sending a t-shirt to all the people who supported us along the journey made a lot of sense.
The only thing I did not count on is how difficult will be to pull this off as I did not want to settle with less than premium quality for these t-shirts. As a result they will be delayed (my best guess is July/August) and I apologize for that to our users. In hindsight, we probably should have opted out for something easier to pull off (someone mentioned a billboard on 101, that would certainly be much easier).
This did not jeopardize Kagi's finances in any way at any point, nor I would do anything like that ever (as I said I am all in and have everything to lose, so I run a fiscally responsible business). In fact, Kagi has turned profitable recently.
This has also not impacted our ability to hire (we went from 10 people twelve months ago to 25+ now) and it did not impact our ability to ship a great product (check Kagi and Orion changelogs). I would venture to say that most Kagi users agree that Kagi is getting better and better every week with great speed.
So would I do it again? Well let's wait and see what we have in store for hitting 50,000 members mark :)
If the venture fails, you will ask yourself if you listened enough. Be proactive, address concerns, do not put yourself in a defensive position. Embrace change, be agile, and most importantly listen to your feedback.
Wish Kagi nothing but success, I would very much like a disruptor in this space. Best of luck to you and your team.
After all this very valid, very sensible feedback, you're commenting here saying "you need to be thinking out of the box" and trying to justify all the time, money and energy you spent on those t-shirts. Your customers are complaining because they want you to succeed. If they didn't care about you, they'd just cancel the subscription and move on. And your response to it is "nah, what we did was right" and not "yeah, maybe we shouldn't have spent all that resources on a stupid t-shirt that nobody wanted"?
I just don't get it. And what are you gonna do when you hit 50K members? Are you planning to send an entire wardrobe (from undies to a suit) to all your 50K customers (assuming IF you ever hit that many customers)?
I remember Daniel King's PowerPlayChess channel recently started promoting Kagi, doesn't this count as paid advertising or is this deal something else?
To move my mother to Kagi, I had to install Brave Browser on her android cell phone, make it the default browser on Android, change Brave's default search engine and create a desktop shortcut to it.
Android is ubiquitous in Brazil. I won't be able to move much people to Kagi with a process this involved.
Happy to chat further about this topic if you wish, privately or publicly.
I still don't agree with the shirts and I think the overarching point is the shirts seem like a common theme of trying to do too much. I hope my thinking is not true and I wish the best success because I love Kagi.
Honestly I get the T-shirt part this way. You got to Doo crazy stuff as a start-up. I also get that you try ai stuff. As long as you keep up de search.
However what scares me is the apparent lack of knowledge about privacy, gdpr and what is PII in a product that, to me, is all about privacy. Have one person in the company be an expert in privacy and GDPR etc and use their insights, since it is critical for your right of existence.
Quick (but difficult) question: do you foresee there arising a reasonably reliable way to filter out the coming wave of ai spam? I’m told that half of Twitter is bots talking to each other at this point, and I’m sure this is coming to other media as well. Eg, massive, massive waves of content marketing, sock puppets, etc.
Is there reason to be optimistic that you or other actors will be able to sift through it?
I love what you're doing and will continue to support you at your Professional tier as long as you continue doing what you're doing.
Because of adverse selection?
Users that are users because of marketing are somehow different?
Things I love and can't live without:
- When I search for something, I don't have to deal with weeks of whatever I searched for coming up in ads on every web page I visit.
- I don't feel like "the man" is snooping on me in some sort of weird dark social credit score thing. (I literally got a call from Google once offering me a job based on what I'd been searching for. Flattering, but totally freaked me out)
- The quality is good for non-local things
- I'm the customer, not the product
- That makes things like blocking or enhancing sites possible
What I'd like to see improve:
- I don't want AI. I don't want summaries, I don't want hallucinations, I don't want assistants. I don't want it.
- Local results and map integration. When I click on a local result, actually having the map go to the result I clicked on. Currently this doesn't work well.
- Hours for local businesses.
I find myself still going to google for these things, and while it doesn't seem like a lot, aside from work stuff those kinds of searches are probably 80% of what I need. Where can we go for dinner tonight that's near by and still open? Who has all-you-can-eat deals near by? Where can I find some floating shelves to put in my office near by?
Those are all examples of things that Google does really well, and I don't have much luck with on Kagi.
I agree with the author that I'd rather see the quality there improve before AI features.
Quality is there for the most part, IME, but I definitely agree that their local features need a LOT of work.
What changes you have in mind to search functionality? I feel like the core search is rock solid as is, but they address search quality reports on their feedback forums all the time.
To me, the AI features (and specifically how they are only used when you opt in per query) are enhancing search, and the time they have been allocating to those features has continuously improved Kagis utility to me.
Note: I subscribe to Kagi Ultimate, so I use some AI features that are not available in the base plans.
- Business listing search via maps is not a great experience. Maps and searching on maps are a more important endeavor than browser and email when thinking about the ecosystem.
- AI is definitely important but so far none of those features (afaik) have trickled down to non-ultimate users. From what I have seen, features have been removed from the regular plans.
- Remove reliance on using bing/google searches.
- Search is not a one and done operation.
Reverting the changes from around December that made it next to impossible to search for language-agnostic or English terms in another language.
Also reverting the changes over time that brought them closer to google or DDG and ignoring search terms unless you use verbatim or quote everything.
Kagi used to be about being explicit, but it’s slowly turning into the same "we know what you want to search for, so STFU" that all the other search engines are.
User since December 2021.
I have noticed the search has gotten worse in the ~7 months I've been using it, I started using Google more and more, and I was not planning to renew. I still use it, but after reading this article I'm definitely not going to use it again after my 1 year ends.
They aren't prioritizing the only feature I care about.
Would you be upset if they had just donated that excess to charity?
I'm a full Kagi shill. But I also want the stuff I like to remain stuff I like and reasonable criticism is the path there.
i’m glad they spent the time and effort on it.
1) I legit can't fathom going back to Google or any other search engine. I don't know what I'll do if they go under.
2) Investing in integrating AI into their search is absolutely vital and I like a lot of what they're doing there
3) Everything else, including the insanity of the t-shirts thing, is a complete waste of time and money. I don't understand what their strategy is if it isn't to set money on fire.
If they fail with all of the free marketing they’ve been gifted by this community I can only shake my head.
Their other projects are not interesting or useful to me, but so far I can simply ignore them. Yes, on some level I wish they'd focus and quit wasting money and energy on things I don't care about, but that's really not my affair.
The one growing reservation I have is with regard to Vlad's/Kagi's actual, boots-on-the-ground approach to privacy. Kagi necessarily has the ability to know more about me than almost any other company. I want to see them demonstrate strong and unwavering commitment to respecting and protecting my privacy - through policy, technology, and careful and continuous vetting of partners. Expressed disinterest in collecting or capitalizing on my data is not enough, and seeing Vlad's communications in which he casually shrugs or responsibility-shifts to a third-party heightens my concern.
For now, I remain a customer - but a wary one. I've stopped actively recommending Kagi personally and professionally because as a privacy advocate, it increasingly feels irresponsible to do so.
The founder posted comments on hn assuring that they take privacy seriously, and I believe him, but most commercial companies (including the big ones like Microsoft) also claimed to take privacy seriously. Look at what they are doing right now: Blatant violations and even more blatant lies.
Search is a deeply personal activity. It can reveal far more information about the user than financial statements, health records, privileged attorney information, or library reading lists. Kagi therefore must _at least_ meet the same sanctity, privilege, and protection standards afforded to those parts of life. At present, Kagi does not meet these standards through technical means, and governing laws certainly fall short of compelling Kagi to meet either.
So while I appreciate what Kagi is trying to do and wish them success, I cannot see myself using it in its current form. Local (private) LLMs and fact checking through search engines that aren't tied to my PII simply provide a superior experience. At present, it's simply impossible for people like me who want better search and are willing to pay for it to become customers of Kagi. I find that to be a real shame :(
And to continue down the road of AI proficiency, Kagi will need to retain a lot of data.
Very annoying being a hobbyist website in the middle of it I'll tell you that much
I paid for a good search engine that respects my queries and does not try to outsmart me. The more Kagi focuses on AI, and making an """intelligent""" search engine, basically replicating Google's missteps, is the day I stop giving them money. I've already been noticing some of my keywords are being ignored or reinterpreted. Please stop that.
I don't care about email either. I am paying Fastmail for it, and I certainly know better than to attach my search history to my email account, especially when it's from an AI company. Is the goal here to copy Google?
To all startup owners: there is more to software quality and user experience than trying to fit the AI buzzword in anything you do. Stop following the hype and focus on building a damn good product.
My own experience has been that what I get month to month is worth what I pay. If the project is sustainable, then I'll get to enjoy it into the future. If not, I'll get to enjoy it while I can.
A search engine isn't like an email provider or even a web browser, there's basically no lock in that makes transitioning later difficult if something changes for the worse.
Sure, but what happens with your information after that is also very important. What's for me very concerning after reading the article is not a T-Shirt factory or burning budget, but the their attitude towards privacy.
Personally I think the t-shirts look great and I'd love one.
The only thing that concerned me in that article was the disregard and / or misunderstanding of GDPR.
This take feels more like being upset about one individual's (Vlad) personal opinions about privacy and politics. But in my opinion, it fails to realize that assigning one person's views to an entire organization is a fallacy. Even if they are the leader.
As a service, I like Kagi. Both in principle, and in practice. I find the "summarize this page" feature to be very useful. I also like the idea of paying for value, rather than being forced to feed the advertising beast. So I pay for value. If it stops being valuable, I will stop paying. I care about privacy, but I also realize that we live in a world where there are serious limits on the amount of privacy that can be expected. So I have to just do the best I can with what is available. Kagi is at least an improvement on the standard "eyeballs are the product" business model.
And Vlad didn't even say anything that crazy from a political perspective. "News should not only be about politics" is super reasonable, and I found myself agreeing with him much more than the person he was talking to.
t-shirts are something that people think they can understand, so they speak most at length about it compared to the other things Kagi is doing.
You're paying, what, 10, 25 USD - are you getting a good service for it? If not, unsubscribe, if yes, what's the problem? Sounds like they're profitable now, so little risk of the service dissapearing.
Unnecessary drama by people who live for drama. My only advice for Vlad would be to not get caught up in it.
People discuss Apple's commitment to privacy and if it is real or adequate.
There are costs other than direct monetary. We're still "paying" for it, just via ads, sponsored results, etc.
people pay with wasted time and "cognitive load" because of the interstitial ads, and to decipher biases in presented data, though, too.
(i see a sibling comment is similar, but didn't mention wasted time, so leaving this here)
Based on the exchanges, Vlad is both extremely combative and unwilling to accept the possibility that he is wrong (which he is here).
Being aggressively wrong is no way to go through life. Vlad should be more humble, and open to being wrong, rather than being unnecessarily belligerent.
I think that if he had different type of personality then he wouldn't start this company - a regular, humble, humiliated, developer would just tremble, sweat and shiver at the thought of starting business straight competing with core Google, MS products. He needs to be believer and confident to pull this. Also almost all leaders of great and (now) big companies seem to be type of people that regular Joe not necessarily would enjoy to be friends with.
American culture and customer support likes to blow smoke up your ass while saying no. Other cultures and Vlad don’t do that.
He reached out to her via email to set up a call. She demurred and asked him to stop contacting her, he persisted and wrote a petulant novella of an email. She asserted that he stop contacting her again. He seems to have finally taken the hint.
This is a guy who seems like he can't stand to be wrong about anything, not a business I would bet on with my wallet.
I'm a huge fan of kagi and have been paying for it for as long as paying for it has been possible - that said, I think the author is spot on about the long term viability of the project considering their limited funding, limited employees, very wide (yet unproven) interests AND a leader who's maybe not so receptive to feedback.
For example I was part of the Orion beta and I left feedback in the discord that it took ~30 seconds on the then top of the line iPhone (13 Pro Max?) to load the interface which made it hard to use and I thought it was unreasonably slow and he said something like "that's not slow it's totally reasonable" and since then I decided it wasn't worth leaving any more feedback and have since left the community.
Otherwise, ' "reasonable default" for lots of text ' is something that browsers provide, using the "system" fonts. Applying a font-family to the entire html or body tags will do the job, because system fonts don't need to download or load into the browser. And since you can even specify the specific system font you want to use, you have a few options like serif or sans-serif.
All of that aside, if I applied a system font and your screen reader applies a different one, what was the point of the extra css? So that's my guess as to why people do this because, like you, I find it very hard to read.
If you're curious, though, Firefox has a built-in reader mode and I think Safari does, too. Last I checked, Chrome's was behind a flag. And then, of course, there are extensions (but extensions to read plain HTML docs seems exactly backwards, so...)
Seriously: no margins on the images and the images all different widths. No human being would lay out a mixed-media document like this on purpose if they expected other human beings to consume it easily.
(This reflects not so much on the author as on how fascinatingly bad the UX of unstyled HTML is. I remember when things looked like this and we were just used to it because there wasn't anything else on the web).
I had to, just to get past the first couple sentences.
Sadly no reader view can divine where paragraphs should be, but aren't. This is just lazy editing.
The authors replies seem pretty rude (or at least somewhat aggressive / dismissive). Kagi is Vlads baby and I could imagine he would care and try to explain when he thinks someone has the wrong idea. However to the author - it’s just another service he doesn’t use anymore.
> I may not have spelled this out explicitly in my previous reply but I will do so here: I am not interested in getting more replies from you on this subject. Declining a call does not mean I want you to argue with me about Kagi in email either. I do not trust you, personally, either and do not want to have a conversation about that. And for the record, I read that blog page already. If you had read my own blog post, you would notice that I link to it.
replying with a 1100 word long email is a mood.
>Yes, hello so called prince of Nigeria. I have no interest in a discussion about the intricate court politics of Nigeria or its Byzantine inheritance rules. As you can see from my blog post it is entirely unlikely you would ever gain the throne even with my $2,000 wire transfer.
The only thing I take away from that is I'm very happy I don't know either of them and am never likely to.
https://d-shoot.net/files/kagiemails.txt
Read them yourself, but to me they look like the emails of a persistent salesman. They were remarkable only in that they provide more excuses than concrete responses.
Like, these days you do not know when you email someone if they reply to you, or if they will post screenshots of your entire conversation to social media showing how utterly disgusted they are because you dared talk to them.
Have these people forgot about how strangers in real life behave and communicate?
> I may not have spelled this out explicitly in my previous reply but I will do so here: I am not interested in getting more replies from you on this subject. Declining a call does not mean I want you to argue with me about Kagi in email either. I do not trust you, personally, either and do not want to have a conversation about that. And for the record, I read that blog page already. If you had read my own blog post, you would notice that I link to it.
If they don’t want to talk, just don’t respond.
The author also cross posted their blog to multiple social media platforms, which I assume means they wanted it to get attention. But then when the CEO does see it and offers some explanations they get mad that the CEO “vomited out” a reply that they didn’t want? I’m sorry, but the CEO of Kagi definitely sounds like the reasonable one here, thanks for linking this thread.
I understand not wanting to engage in a conversation about a product you don't care about, but after collecting so much information and writing a lengthy blog post about it, that is a different story. In my eyes, the author wrote a hit piece largely based on personal grudges, and then wanted to avoid any kind of responsibility.
And from my point of view, a lot of the financial stuff "makes sense". This is a small startup, probably with little business experience, and it shows. But why make it look like they are doing evil because of small, negligible mistakes?
I actually stumbled across the AI stuff being turned off by default yesterday when I got curious and was poking around the feature request forum. It was explicitly because a lot of people hate it for moral/ethical reasons. A lot of the comments in the replies are specifically about the AI stuff in spite of it being disabled by default.
Most of this seems fine for a startup?
Perhaps Vlad is a little excessively enthusiastic and protective of his baby. But then you don't do something frankly crazy like start a new search engine from scratch in 2023 without being a little bit off. If we actually want a viable alternative to the advertising-funded search monopolies, we've got to be tolerant of some personality quirks.
And perhaps the T-shirt gambit is a poor use of limited resources. But have any of the startups that ended up making it big not make a few poor investments on the way up? I'll forgive it.
Meanwhile, Vlad's response does spell out several ways in which this lori exaggerated or misinterpreted things. Which of course are not acknowledged or responded to at all, despite lori's self-important tone. If you want to take your ball and go home because somebody doesn't take your concerns seriously, well you can, but don't expect me to follow you.
IMO, Vlad would have been better-off making his response his own blog post somewhere rather than an e-mail exchange. But eh, at least it's out there.
That's said, I've been a customer for a while and the t-shirt debacle is one of the dumbest things I've seen a small company do. Even if you try and call it marketing cost (no name on the shirt makes that hard), there's no way it was the most efficient use of money for marketing.
And setting up infrastructure for it wreaks of "I'm bored with search let's do t-shirts." it completes goes against "do one thing really well" and just seems like a waste. If I were one of those investors and my money got spent on that I'd be really upset.
It remains the worst customer retention pitch I've ever seen.
If they thought it'd help, absolutely. Facebook has a long history of doling out swag; I've got a free Oculus sitting downstairs.
Maybe I'm being pedantic but Kagi doesn't own a T-shirt factory and presenting it as such is a bad faith argument that does make me question the author. They very clearly point out that they worked with a print shop in Serbia to make the shirts.
- Businesses that’ll eventually need to collect sales tax should add sales tax automation software to their stack from the beginning (even if they don’t expect to hit the threshold in a given jurisdiction anytime soon). Compliance can get really complicated really quickly -- and what founder wakes up and prefers doing taxes over actually building their product?
- Avalara is probably the most well-known one (Box uses them) but they have an implementation fee that we couldn’t stomach as a bootstrapped business https://www.avalara.com/us/en/index.html
- We ended up going with a fellow startup called Kintsugi because they had a free option that connects to Stripe and didn’t have an implementation fee. We probably won’t even hit any thresholds to need to file until 2025 (cross your fingers it’s earlier!!) but they said they’ll email us when we do, here’s their page https://trykintsugi.com/
- Anything related to compliance makes me anxious so this is great because I don’t even have to think about it until I actually need to, though hopefully not under the same circumstances as Kagi :)
I think this is only going to become more apparent once AI-generated content takes over the web.
One thing I want to look into is ranking algorithms based on individual engagement. So, if you save lots of stories from a site, it ranks higher. If lots of people save stories from a site, it also ranks higher, ect
All information well organized without ads and junk. Like a super glorified Wikipedia with excellent search to dig exactly what you want.
Kagi is for a subset of the internet and specifically for the part that has content. The good parts of cyberspace if you like. OP seems to be looking for something bigger like someone they can trust to replace Google and save the internet as well. For that search I say good luck sailor
(see, that is the good thing in Kagi too - you can downvote ;)
I also think this product might be a bit too late. GPT4 has been out for over a year now, and it's changed how I look for answers. I tried FastGPT but like the author I found it lacking. As it stands, Perplexity feels more like the future of search than Kagi.
Being able to either outright block/pin sites, or only lower/raise them in your search results, made a difference for me after a few days of searching.
I do hope the future of search will include being able to use natural language, but also still the more precise '"This" +"That"'.
In any case, more competition is a good thing, the lack of it is what got us into this mess in the first place.
I’ll be curious if you come back to Kagi in a couple months too.
I don't care about Orion and Email, but what I'm getting right now in terms of search experience is definitely worth the cost.
Didn't even know that existed, thanks for sharing.
The thing that made me cancel my subscription was one specific interaction.
One day I was trying to buy tickets to a podcast tour, the sales for tickets was set to open at a specific time and I was searching for the purchase page at the moment of opening. I frantically searched "$SHOW_NAME $CITY tickets", the first search failed to bring relevant results. I tried "$SHOW_NAME $CITY tickets $YEAR", nothing.
I tried many searches for about a minute along these lines and thought maybe their site just wasn't public and I needed a specific link. Then I typed my original "$SHOW_NAME $CITY tickets" query into bing and got the exact correct webpage on the first try.
Bought the tickets I wanted and immediately cancelled my subscription to Kagi.
This article comes across so unhinged it almost works as an advertisement, except for the founder dismissing privacy issues...
I'm happy to hear Kagi are creating an e-mail service though, I've been looking to get away from Microsoft 365 since I'm not really using the meat of it. I hope they allow multiple aliases per users and perhaps add a masking service as well.
Kagi: "The process from here involves setting up a business entity in Germany, so we can import the t-shirts, store them in a warehouse, connect inventory logistics and ship them all over the world. This includes building a website and connecting it to a back-end database. So, we basically ended up owning a merch production operation end-to-end, just so that we could ensure premium quality of these t-shirts!
Now, you may ask, why did we go through all this trouble and allocate nearly a third of our investor-raised funds to produce and freely distribute 20,000 t-shirts?
We would not be here without our early adopters (you!) and we deemed it important to pause, reflect and show gratitude.
We acknowledge that our journey is a marathon, not a sprint. With a long road ahead, supporting our member community is both rewarding and meaningful.
Simply put, wearing the Doggo t-shirt is an incredibly awesome experience."
That's a classic stimulant-fueled side quest benderKagi Search is at the very least intriguing, though I honestly didn't find the results very impressive; they seemed alright, but nothing spectacular. The thing that is frustrating is, Google has a massive index, but searching it is an exercise in frustration because it feels like it is basically rewriting your query. Even using "" and + no longer seems to be good at ensuring certain things appear in the results, and so I sometimes try, in desperation, to simply repeat the term I want to emphasize multiple times in the query, which finally sometimes allows me to find things I already know exists. God forbid you wanted to find something you didn't know existed, because in that case, you might never realize Google is fucking up what you're looking for; it has the answer, but it's hidden in a sea of Google-funded blogspam. What a mess.
Will there ever again be a profitable search engine that works as well as Google used to? The answer might be no, and this bums me out.
> And he is very, very much the type that believes "not everything is political"
Well, at least we agree on one thing, I have always felt the "everything is political" angle was one of those semantic technicalities, kind of like saying "actually, the glass is always full, just sometimes it's full of air". The lack of a well-defined boundary between "political" issues and non-political issues should not be used as an excuse to drive politics and politically-charged discussion into otherwise rather mundane and apolitical things. I suppose it's not really that important, but this is one of those Internet-era brainrot issues I dislike most. Of course, maybe this is actually trying to make a more nuanced point, but it being phrased like this activated my "uhm, actually" response impulse.
Also, anyone who can say with a straight face that their preferred political party is aligned with the truth, while the opposition is aligned with lies loses credibility. People lie about anything whenever it suits them, and in politics and the news that is rather often.
It just so happens that they like what the one side is saying and not what the others are saying. So the one side must be good and telling the truth, and the other is bad and full of liars.
It's hard enough in a small startup to prevent CEO "commentary-driven-development" , let alone have their random thoughts driving investment insight and user acquisition/attrition.
It’s good interacting with the real people that make software.
IMO, The fact that it’s so detached from the customer is part of why MBAs fit in to leadership so nicely.
None of the customers see it coming, because they don’t interact with employees.
Seems like a feature, not a bug. The only politics I care about from my tech products is whether they will collect/sell my personal data or not. Too many tech companies use a veneer of support for various political causes to take attention away from their own misdeeds. At this point it's a red flag when a company talks more about their politics than about their product.
Thus the quotes at the end are quite bad:
> people who really need anonymity are very rare. probably less than a 100 in the entire world. definitely not typical hKagi users (edited)
> unless they are criminals, in which case we don't care they don't have full anonymity (nor we want them as customers)
Women seeking abortions in the US weren't criminals two years ago and now, in some places, they are. I don't think he's thought about this position very carefully.
The only issue that has been brought up here that concerns me is privacy, and the important thing there is that whether search history data is stored and can be linked to and account. Some things like personalisation features require it, but what about the rest? It does concern me that I have to take their word for it.
At the end of the day, Kagi was a way for me to filter out certain sites and raise/lower others. To be honest I’ve considered turning off the ranking modifications, I often have to scroll to find the business I’m searching for’s website because I’ve up-ranked SO/GitHub/HN and the like. It’s more frustrating than useful. I wish there was a way to up-rank the “definitive website for a brand” when I search.
Furthermore, the lack of local results is painful. I just have to go to Google to find the restaurant/business in my town since Kagi seems unable/unwilling to do that. And in that vein, all my !bangs seems to have disappeared which is frustrating, even more so since on mobile it won’t save new ones (last time I tried) and manually going to Google gets redirected to Kagi due to the way their extension (has to?) works.
I’ve been paying for a while now and while the AI doesn’t bother me (I don’t use it) the Brave stuff turns me off massively. I don’t know how I’ll decide but I found this post (and the emails the founder sent) very informative.
It turns out that even though I can't stand the number of ads, Google is still much better at getting me an answer quickly (usually with the quick answer modules).
I was also surprised at the number of times Kagi came up with 0 search results, and while one of the draws for me was to have higher quality results instead of quantity, I still found a _ton_ of results for AI generated crappy top-10-list sites trying to sell me something.
Love the idea, and will probably check back in from time to time, but so far the execution just isn't there for me.
Gathering feedback good. But getting involved in philosophical discussion or how to run the company looks like a bad idea.
This does invite trouble but interacting with users of the product I am building is also the only way I know how to do it and is keeping me sane. Not to mention it helps build a great product, as users probably 'built' half of it with feedback.
I never thought that talking too much with the customers can be bad but it also may be true that full openness approach becomes a burden at some point and that it would be healthier to separate from it a bit.
It seems pointless. I can sort of see why Microsoft would do it, but that's Microsoft wanting a modern browser for their operating system, not DuckDuckGo, Kagi or Ecosia wanting a browser for their search box.
Why this is pretty much just a weird rant about Kagi, I do agree with the questioning of the investment in maintaining a browser.
Honestly, this gave me the impression that Kagi is a move fast and break shit kind of company, with Vlad as a benevolent dictator type. Finances are often (I think) a disaster at these kinds of companies that gets fixed later. The t-shirt thing is sus but those shirts look really cool and I might buy one. Vlad being flippant about getting sold is better than lying about "nothing will change; we will find a buyer that agrees with our values" while looking for the highest bidder, values be damned. The email thing makes sense technically (they're basically trying to be a Google alternative) and seems like too much, but, hey, it's Vlad's money (I believe he bootstrapped this? If so, the investments they got were probably more donations than investments) and if the devs want to do it, more power to them!
Vlad is "my way or the highway" unless you convince him that the highway is actually better. I've seen this happen with many feature requests, like them improving WebAuthN support or integrating support for Apple's iCloud Keychain extension, both in the Orion browser.
Also, while Kagi seems to have pivoted from an AI answering service to search, it seems like a really logical pivot and comments like this:
> 1 AI should be used to the extent that it enhances our humanity, not diminish it (AI should be used to support users, not replace them)
give me the impression that they're at least trying to be responsible with this tech.
Everything in this article is mildly concerning, but the alternative (going back to Google Search and embracing a mono-browser future) is so much worse. I don't regret supporting their mission at this time.
Making a bunch of free shirts is something DuckDuckGo did too, I have one. Is it a bit weird they incorporated their own factory for it? Yeah, but I guess I just figured that that was part of their marketing budget. How many cool products have we seen die just because their marketing was crappier than their competitors?
I do think that building their own browser is a waste of resources, but I think that the AI tools also are kind of marketing. People utilizing the universal summarizer gets the name out there, and allows people to see the Kagi branding more frequently. Are they spreading themselves too thin? Maybe, but simultaneously I do feel like the second that someone has to reach for Google to do anything, that's going to whittle away at their potential market share. I think the fear is that people are going to say "if I have to do X using Google anyway, why should I stick with Kagi, especially since Google is free?"
It's tough to say, I've been a paying Kagi user for about a year, I like it, it's a product that I actually think is better than vanilla Google. I really want them to succeed, so maybe I'm viewing what they are doing with rose-colored glasses, but most of the complaints in this blog post didn't seem completely horrible to me.
And it's not just recycled google results. It's google's API, which means that it brings back into the light what google was best at before they decided to monetize it with echo chamber algos and toxic ads. I can find it in my heart hate Alphabet and yet pay to mainline their best product with a sprinkle of other vitamins and minerals like Wolfram.
I share the concerns about wasting time and money on the other silly side projects (t-shirts, email, maps..), but as long as they don't negatively affect the search product or sink the entire company I don't truly care.
I do not like that their promise of privacy relies entirely on aligned incentives and trust, but it is no worse than the alternatives that all rely on ad-tech money.
Discord is an excellent place to collaborate. It’s easy to use for non-techies. The level of community is consistently high, better than old Reddit imo. Being realtime it’s conducive to ad hoc chatter.
Like others, I think that they had to raise money is a worrying signal they are not sustaining themselves. However, that’s only a signal.
I may not think the CEO is a particularly nice guy (though he was not too pleasant when responding to tickets, which yes he apparently does himself (unless it’s a shared account?), he was not rude either), but realistically can I demand that from him? Push comes to shove, can’t really claim I’m extremely nice either, and I have achieved less.
Regarding the use of ML or Kagi being originally an AI company, I don’t think it necessarily condemns the project.
Kagi Email drama seems ridiculous, but is very new to me.
Unless there are some further bad revelations about the company or the CEO, I will reserve my judgement for now…
Useless snark aside, if the Kagi team wanted more "money directly into their own pockets" they could just raise their salaries. If their product is comparable to Google their salaries could be as well.
"why pay for shirts or advertising when we can own it?"
Anyway, that's how I felt it happened. Build over buy. Siphoning is an interesting thought
It's mind blowing. The earliest internet ventures were selling shirts that somebody else made for huge margins.
Why take on the costs in-house, lol. Either way: by making it yourself or dealing with problematic suppliers, it's not worth the hassle.
Shirts aren't their business and for those still in it, the margins are razor thin. Madness.
Personally Identifiable Information includes anything that can be used to uncover a person's identity. An email address is PII, as it can be used to identify which person their data relates to - and they do have data, at the very least a user account and settings but likely also logs.
Full names, phone numbers or IP addresses are also PII - if you have a server log with source addresses, that's PII under both GDPR and CCPA. Why you have it, and whether I can take steps to hide my identity is no excuse - you need to follow the legal process for PII under GDPR and CCPA, need have data controllers in place and ways for any individual (registered or not!) to make the appropriate data requests and removal requests as applicable.
To determine whether a natural person is identifiable, account should be taken of all the means reasonably likely to be used, such as singling out, either by the controller or by another person to identify the natural person directly or indirectly.
There are people who argue that just the name of a person is PII and they are wrong.
It's very easy for a name to be PII. I'm quite certain mine is unique, due to hyphenating when I got married.
> ‘personal data’ means any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, [...]
https://gdpr.eu/article-4-definitions/
A name is PII, as stated by the definitions in the GDPR.
Quoting GDPR Article 4, point 1 (https://gdpr.eu/article-4-definitions/):
> ‘Personal data’ means any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
And Recital 30 (https://gdpr.eu/recital-30-online-identifiers-for-profiling-...), which gives some more examples of identifiable information such as IP addresses:
> Natural persons may be associated with online identifiers provided by their devices, applications, tools and protocols, such as internet protocol addresses, cookie identifiers or other identifiers such as radio frequency identification tags. This may leave traces which, in particular when combined with unique identifiers and other information received by the servers, may be used to create profiles of the natural persons and identify them.
There is also the quote from the Danish Datatilsyn (https://www.datatilsynet.dk/english/fundamental-concepts-/wh...) also makes some more examples and explicitly highlight that is is PII even when it must first be combined with other data:
> Personal data may, for example, include information on name, address, e-mail address, personal identification number, registration number, photo, fingerprints, diagnostics, biological material, when it is possible to identify a person from the data or in combination with other data. It is said that the information is “personally identifiable”.
---
An email address is obvious PII because it is a globally unique identifier representing a way of contacting a specific person. You can find the name of the owner separately and correlate it with your stored data, thus identifying the person.
Even if you store nothing else, the email reveals that you have an association with the user, but you most likely also have data that ties activity to the email such as the user logging in and using your service in any way or form.
> There are people who argue that just the name of a person is PII and they are wrong.
A person's name is the most obvious case of personally identifiable information.
And whatever the heck is going on with all the other stuff. There's no way one should stretch oneself this thin.
I’ve also already stopped using Kagi on mobile, because they made the experience of editing the search field terrible with some JS. In particular moving the text cursor in the search field in Kagi on mobile Safari is an exercise in frustration that’s not replicated by any other text field in any other search engine, website or anything at all on iOS.
This confirmation about their core focus being LLM stuff seals the deal for me and I’m cancelling my subscription. I fully agree with this sentiment from TFA:
> They just don't want to admit to being an AI company anymore. Frankly, it's not something I want to pay them to keep developing. It's something I want less of out in the world.
I still do like the product they offer, though. It'll be difficult to give up their bullshit result filtering. I also cancelled my ChatGPT plan because I could use GPT4 through Kagi. They also provide access to Gemeni, Mistral, and Claude. Probably actually an unsustainable value.
Why not focus on doing one thing properly?
Although you seem to obviously be attracting enough money so it's up to you how to spend/burn it :)
If it's deeper than that, I'd recommend adding a summary. It's a big ask to expect strangers to read a ranting wall of text.
> Is the search good? I mean...it's not really much better than any other search
It is absolutely fantastic as a search engine. The few times I find myself on DDG or Google I am reminded how terrible the alternatives are. For this alone I am happy to pay for however long as possible.
In terms of letting me find what I'm looking for, Kagi is the best search engine I've tried. At worst, it's no less "private" than the alternatives.
The AI stuff is irrelevant to me until it starts degrading the search results I get. I just ignore their AI-related features. No big deal, and certainly no worse than others.
All the other criticisms (t-shirts, etc.) don't matter at all to me. What matters is search quality.
The search is generally good enough, often really good, and the killer feature is FOREVER hiding results from low grade sites and boosting results from sites you respect, without the tonne of commercial rubbish that Google feeds into results.
Where I see an area to improve is image search - Google is usually better and it's usually just laziness that I don't do all image searches in Google.
I wish Kagi luck and certainly hope to continue to be a customer.
I don't even like the dog mascot.
I don't mind the financial misplay(?), the possibly unsustainable diversification, the lil bit of corporate hypocrisy, or the AI - they're endeavours that can't be avoided while trying to make a compaany profitable - as long as they do what they can do best, WHILE maintaining the stance & spirit taken for forming the company.
For instance, he claimed both that a search engine shouldn't judge someone for searching how to commit suicide, because they might just want the equivalent of legal euthanasia in a place where it's unavailable and a global search engine should be value neutral for it can't possibly know all cultural norms, but also said "it wouldn't work" as a backup argument that was promptly ignored when I provided a study contrary to it.
I ended up feeling like Vlad has a lot of implicit beliefs that are rooted in free speech absolutism, but will rationalize via other unfalsifiable arguments (like scope creep / too many unknowns) while appearing like he'd be open to be convinced. I still use Kagi, but I'm ready to jump ship at the first opportunity.
If there were a way for an FSF-adjacent company to have a user-owned business model that could both:
a) maintain fidelity with FSF goals and ethics
b) also do the hard-nosed business decisions that are needful.
As a decades-long FSF member, I'd cheerfully support subscribing to a set of email/search services, assuming technical heft.
The two mindsets seem hard to harmonize.
I don't care about closed-sourced browser nor their AI offering
Is there a common thread amongst search engine founders? The guy from you.com also gives interesting vibes. Here he is with 10 shill accounts. https://news.ycombinator.com/item?id=31344999
Edit: I think Vlad is a true believer in what he preaches. I detect no subterfuge in him. But he takes negative comments personally as if people have a duty to love his vision and product. A true believer but seems like that would be a tough trait to have when you cater to a very opinionated audience.
> Our payment processor does, and you can ask Stripe for that
- Kagi CEO
> The data subject shall have the right to obtain from the controller (...) access to the personal data (...)
- Art 15 GDPR
> Controllers are responsible for complying with SARs, not processors.
- ICO https://ico.org.uk/for-organisations/uk-gdpr-guidance-and-re...
Kagi = controller / Stripe = processor
So no Vlad, that is not how the GDPR works.
That said, one of the things that kept me from using Kagi much is their focus on A.I., which has been staring us in the face since Day 0. I hate A.I. Anything connected with A.I. carries a certain stain that is hard to articulate, but basically immediately makes me feel I have some insight into the psychology of the people behind it, and I do not like what I see.
I also think that a lot of people assumed that Kagi is privacy respecting without much evidence, it was never part of their pitch that I remember.
For those reasons I've just never used the service. This author's axes to grind beyond that don't concern me too much, but those two things are total deal breakers. Which is sad.
More variety in the search space is still good from my perspective. I still hope that Kagi succeed.
Also, can't wait to get my tshirt! (closed beta user here)
I don't get why random punditry is of any relevance here, or why Vlad felt the need to respond. He needs a PR person, I think
Could have fooled me!
User scripts are doable on Firefox for Android.
For iOS, somewhat ironically, I think you'd need Orion.
But in all seriousness, I’ve been a subscriber ever since they started and I’m an ultimate subscriber still, and I’d be sad if they went bankrupt due to mismanagement of the funds.
There is no reason for Kagi to remain “pure” and avoid AI features as suggested by hardcore AI haters. I am not a fan of AI hype either, but I am pleased to see that Kagi has integrated some moderate capabilities such as the summarizer and search-based generation, which are natural extensions of a modern search engine. (I do hope they improve the expert mode soon, as it is currently far inferior to Perplexity, but that does not invalidate the general point.)
Email-based account management may not be perfect from a privacy perspective, but registering with a privacy email alias has mostly resolved my concerns. As for GDPR, let’s not pretend that it is disproportionately burdensome for startups. I value the way a company operates much more than the privacy theatres (banners, opt-outs, legaleses) enforced by GDPR.
Other criticisms regarding operational details range from nitpicking to trivial. I do hope that the founder was less insistent on arguing with and lecturing zealous users like the author.
Search just works, 90%+ of my searches are on kagi. Much better than google, bing, ddg, etc. Worth the $10.
I do use fastgpt and the summarizer sometimes. As with any of these AI tools, you have to get a feel for what suits it and when to use it.
The unbiased review idea _sounds like_ it would be ultimately fruitless as the requirements get philosophical, but it may very well lead to more useful tools in the process.
The GDPR perspective is unfortunate. I'm willing to wait and see if they eventually accept it.
Overall, I like their focus on user experience, customization, fast and light websites, and search quality. Sure it might not as objective as it's portrayed, but it is giving me great tools _today_.
> Like most search now Kagi has chosen to include Instant Answers that are AI generated, which means they're often wrong, as well as a "Universal Summarizer" tool, that again is more of the same old AI bullshit.
I agree that Kagi should focus their efforts on delivering the best possible search experience (the image search is horrendously slow at times). But as for the above-mentioned AI tools, I love and use daily. For a short question style query, most of the time, the quick answer is all I need. Universal Summarizer is excellent at summarizing the uncountable YouTube videos that my friends send to me.
> At one point someone suggested the idea that searching for suicide-related terms should bring up a helpline, and he rejected that idea because it would be "biased" (I guess towards not wanting people to kill themselves).
Why is the so hard to accept for some people that not everything should push a message? If I want to know about a controversial topic, I need results about it, not a lecture. Their responsibility is to serve me good results.
I view Fastmail in a similar manner, but the difference with them is they have a real business market for those wanting an alternative to Google or Microsoft.
Personally I don't use Kagi for 2 reasons: It's not significantly better than what I already have (SearXNG private instance) and I don't really subscribe to the "everything must be paid on the internet". I'm much more comfortable running some dockers and putting a privacy barrier between myself and google, as I do for my searches, for my phones, computers etc. Of course this kind of tech solution is not an option for everyone, but I don't care about everyone :) $10 is a lot of money for me and I rather spend that on something I control like 2 VPSes.
Also I think that once things go commercial eventually they will reach a scale where they will want our data too. After all, data is like free money. A business will never say no to free money. By due diligence law they're not even allowed to. Kagi has that luxury now, but once they become big and own half a northern californian town for their campus they no longer will. That's the idea of enshittification.
Additionally, by running a private instance you have effectively given all these companies a spotlight onto YOU. Only your searches are going to come from that instance and these companies already have enough information they can figure out WHO is making that search pretty much right after you click through the first result.
Just from the available public instances you can quickly see that other search engines may block your requests for one reason or another but your server will be constantly retrying to query them from time to time. Last thing I want is to find my IP addresses on some sort of "naughty list" because I wasn't honoring some 403 error my server was getting every time I searched something.
There is nothing that says other search engines won't wise up and figure out how to stop searx from "abusing" their search functions so it almost feels like the only sure way to ensure search privacy is to run your own crawler, for better or worse.
It is quite strange that they are doing all these other things that I basically don’t use at all though. Classic entrepreneur chase shiny objects and get bored with the core idea. In their defense though, people do believe that search is going towards an ai future.
But I do want to say that Kagi Search is really awesome and I hope it works and I won’t go back.
Speaking about their whole business, I think three things left me a negative impression:
- the tshirts were really unnecessary. I didn’t understand that. I am not sure the world needed more trash being produced and for sure it was not a good use of their money.
- I think AI as a tool has a place in their offering (Quick Answer, Summarizer). I don’t think the Assistant stuff makes sense for a search engine.
- the apparent lack of care for privacy that appears in the quotes in the blog posts are not good and I hope Vlad changes his mind and addresses that properly. Everyone needs privacy. Moreover, GDPR is no joke and it should be followed properly.
Kagi maps seems to just be Apple maps otherwise I don't see why they would put Apple maps logo in the bottom left corner.
I'd love to see more focus on their own search engine/results, as well as technical means of ensuring anonymity/unlinkability within their infrastructure, but they're well worth the $250/yr for a pro subscription today.
There's some kind of psychological instinct that makes some people think that they are owed something and have some kind of personal relation to somebody famous or in this case a company, a kind of familiarity that is just one way. The author of course wouldn't direct this kind of attention towards Google or any other huge company, because they understand that there is no relationship between him and them. But now when it's a small company, there is a short circuit. Just like stalkers usually direct their attention to female performers, and not to gangster rappers or a rock band.
Of course there will be nothing that Kagi as a company, or the people behind Kagi could do to please the author. When in "hater mode", exactly everything the other part does or says will be turned and twisted into something bad. Just read the e-mail exchange that was posted.
With that said, Kagi is still the best search engine around and if they someday won't be, it's as easy as unsubscribing.
I think Kagi have a lot of things to answer for, in particular, a large tax bill, possible GDPR violations, and potentially a future inability to pay their hosting bill in t-shirts.
How could someone come up with this idea and think it was good? For a search engine whose user base is so interested in better quality results they're willing to pay for them?
... What?
Has this person ever visited a review site? I mean, it varies fairly dramatically, and there are some niches where 3/5, 5/10 etc has a fairly defined meaning (for instance, for TV reviewers it means "meh", for gadget reviewers it means "this will catch fire as soon as you plug it in"), but really, I mean, what?
For example, Kagi very clearly does not own a t-shirt factory, and this worst-faith take makes me distrust the entire post.
Yes. The part where the CEO claims that of all the people seeking anonymity that less than 100 of them aren’t criminals o_O
Check out the last discord screenshot.
I'm a happy, paid Kagi subscriber and have been one for a long time, but I've been uneasy for a while about their lack of focus (the T-shirt fiasco being only the latest example) and the post demonstrates clearly that the issue is systemic. You're trying to compete in search against Google and Microsoft with 12 people! Stop doing irrelevant bullshit that's no going to improve your bottom line!
He was successful about building a community around the store but not successful at the paperwork so it turned out we had not paid the sales tax for a few years which led the state to put up signs in front of the store, thankfully he was able to scrape up the money. Boy it was a near death experience.
(2) If you are working on search in 2024 and you are serious you’re going to be using A.I.
Pretty sure Marginalia doesn't use AI and to the best of my knowledge Viktor hasn't written about plans to do so. But maybe he's not serious because it sure seems like he's having fun!
I ask because I am considering a subscription.
I will say, however, that the authors one comment "Vlad is one of those people who thinks not everything is political" annoyed me a bit.
I get that for people living in the US it can seem like everything is political but I don't think it is and more importantly, I don't think it's a healthy attitude.
Not everything is political but there are certainly people who will try their best to make it seem that way, usually as a means to engage in politicing, often with unpleasant results.
I can judge the Kagi founder negatively for a lot of things in the post but this isn't one of them and it's a weird little jab to throw in that says more about the author of the post than the Kagi guy.
This is the kind of thing that comes up when you're trying to form new relationships (whether personal or career/business) so you may not want to put your worst side forward.
(I have no opinion on Kagi, BTW, since I know virtually nothing about it.)
Good, because as far as I can tell it is. I use their "Quick Answer" feature very often in my searches, to the point where it's the first thing I click when searching. It's fantastic on mobile so I don't have to go trawling through ad-ridden websites. I am a happy customer because of this feature.
> But the developers of Kagi fully believe that this is what search engines should be, a bunch of AI tools so that you don't even need to read primary sources anymore
At least with "Quick Answer" it links to their sources used. This is a non-issue.
> There was some demo where you could put someone's Twitter handle in and it would give you a summary of who that person was (nightmare shit)
Really? Providing a summary of someone who willingly posts publicly is the stuff of nightmares? This is not a serious person and their opinion should not be taken seriously.
> And he is very, very much the type that believes "not everything is political" and "we don't get into politics"
Because not everything is political. I have never met a stable or amicable person who has thought that everything is political. Every time they have had a coarse personality that has a warped perception of reality. If I had a discord channel for my product and people were going into it mucking it up by trying to make everything political, they would get a swift ban. Keep that shit on Twitter.
I see a lot of their extra features as just that, extra. I don't buy Amazon Prime because I want to use "Twitch Prime" and "Amazon Music" as well, I buy it because I want faster shipping times. The rest is just extra and is of no concern to me.
A third of their investment on free t-shirts aside (which ain't good AFAICT), most of what Vlad is talking about comes off as reasonable. The only thing I do take concern with is his stance on <100 people on earth who really need anonymity. That does not inspire confidence.
I started turning away from Google when they implemented this a few years ago, because the "answers" they selected always came from bullshit sites. Looking up Excel formulas for example, you're more likely to see a lightly disguised sales pitch page from an Excel barnacle company like AbleBits or ExtendOffice than the many forum posts and tutorial blogs that would actually answer my question.
I was posting this mostly to get a sense what others think about this, since I have only heard good things about Kagi so far, and thought about subscribing last month (but didn't, yet).
The latest all-in-one privacy subscription may be a course correction to have more revenue directly from those who care about their own privacy, to better align the incentives.
Anyone who is thinking of putting LLM output directly in front of customers (no HITL) had better think twice about this.
Holy shit
AI will certainly be important to search. I don't think anybody's integrated it well yet, but not for lack of trying. I hope Kagi makes headway on it.
If they go down that direction they should at least make some Kagi branded condoms like Ryan did.
> > Not even Google ever printed 20k tshirts to give away for free.
This guy is a total Ryan Howard.
The t-shirt thing is inexplicable.
GDPR was designed to protect consumers from companies like this.
None of this is relevant to me except the allegation that privacy isn't taken seriously.
And yet Kagi's terms of service clearly state that they do not even log user searches. So unless the assertion is that Kagi is wantonly not adhering to its own terms of service... this seems fine?
My partner works in mental healthcare. There are absolutely more than 100 people who need anonymity. Far more than 100 people who have patients show up at their residence with bad intentions. I think men are also more predisposed to think that "most people" don't have anything to worry about with their personal safety.
All I want is a search engine that
1. ignores junk 2. allows me to up/down/pin rank certain sites 3. efficiently gets me to what I'm looking for
Kagi was that, and still mostly is, but all the AI stuff is pretty distracting, and it's becoming increasingly difficult to be willing to support a company with a good piece of tech but bad human leadership.
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The server encountered a temporary error and could not complete your request.
Please try again in 30 seconds.On the positive side, I still think Kagi's search results are, practically speaking, better than other search engine's results. I don't make heavy use of filters, but used sparingly they've had a really positive impact on my experience. Same with the AI integrations- I don't use them much, but sometimes I do and I'm glad I have the option.
The investment in AI seems totally sensible to me. I'm not "all in" on AI, but it seems obvious to me that AI both clearly compliments document retrieval for a search engine, and integrating AI services fits well with the idea of putting together a service backed by things like Google or OpenAI's APIs (and maybe slowly replacing those dependencies as you grow).
I'm not a mac user, and Orion on iOS was super buggy so I stopped using it, but I guess I can see an argument that it's a worthwhile investment if it's an effective funnel to get people into Kagi. Apple users seem more likely than other groups to pay for things (like a kagi subscription), and if there aren't other ways of getting Kagi added as a default search engine in Safari or Chrome then it seems like a plausible investment I suppose. Maybe not the choice I'd have made, but not something that really makes me question the company either.
Email seems to fit the same narrative as Orion to me. If I were in charge I'm not sure I'd prioritize it, but Google has normalized bundling of email and search for a lot of users, and I can definitely see a plausible argument that people who are already logging into google to use their gmail account would be more likely to churn than people who stay in the Kagi ecosystem.
I had no idea the tshirt thing happened, and sure, it seems like a weird choice but whatever, I don't think it's worth getting up in arms about either.
All that said, the privacy angle does concern me a fair bit. I'm going to give Vlad a bit of the benefit of the doubt here on email. As a fairly privacy conscious person I still pay Google to host my email. Why? Because email is really only as private as the counterparty you are emailing with. The vast majority of people I correspond with are already using Google for email, so keeping my side of the conversation private has a lower ROI than a lot of other things I could spend effort on.
I do worry a lot about other areas of privacy with Kagi though, especially in light of the "let's not get political" comments. We're only getting one side of the conversation, but it had very "right leaning dogwhistle" type vibes to me. Of course with only a few screen shots of a discord conversation it's very hard to know how accurate those vibes might be. I suppose for the moment I'd just say that it gives me pause, and makes me think about how I could recommend Kagi to people who might not be technically savvy enough to understand the potential consequences of their online behavior. Without a much stronger idea of privacy, I would very much worry about anyone using Kagi to search for information related to, e.g. pregnancy if even something as innocuous as searching for pregnancy tests could be used as evidence in a criminal trial against someone accused of a felony for having an abortion- as is the direction many US states are headed. Similarly, I would wonder if I could, in good conscience, recommend people use Kagi to search for any LGBT related material today because they are significant concerns that such searches could be used to persecute people today in many countries, including some US states today and possibly many more US states in the near future.
I'm not likely to cancel my subscription or stop using Kagi over this today. I'm still getting value out of the product, and I think the basic idea that we should have an option for things like search where users are the customer and not the product is a fundamentally sound and important one. The very fact that a lot of people commenting in this thread about privacy concerns are customers and not the product is a great opportunity to demonstrate why it's an important idea.
The company has apparently made a significant amount of bad business decisions.
The author is a politically-obsessed weirdo who gets upset when people deny their delusions.
Then I scrolled through the rest of it and read the very last screenshot. That one looks pretty bad.
> people who really need anonymity are very rare. probably less than a 100 in the entire world. definitely not typical Kagi users
> unless they are criminals, in which case we don't care they don't have full anonymity (nor we want them as customers)
- Kagi CEO
Spending a third of your round on t-shirt manufacturing equipment is possibly not the best sign of the focused leadership that will bring your company success in a difficult market.
I'd concede that it was a bad choice of words but also the screenshot was taken out of context. What I meant to say is that anonymity and privacy are two different things and that most people really need just their privacy respected, not be truly anonymous in life.
I also had a narrow view back then of what people considered by anonymity (for example considering VPNs as something giving them anonymity online).
Christians can be labeled criminals in China. Young women try to get a 1st trimester abortion in Texas.
What the hell is he talking about? Anyone with even a basic understanding of human liberty and dignity knows anonymity and free speech are bedrocks. Especially disturbing coming from someone trying to run a search engine which can collect very detailed and targeted information from users via their search history!
Full anonymity is hard to achieve.
Kagi is aiming for more privacy, I.e. a search engine and browser that doesn't track your habits or sell them to data brokers to identify you. Kagi does that very well.
People helping other people escape slavery were criminals.
Granting and fiercely protecting privacy is a simple matter of respect for your fellow human beings. Doing so also has the side effect of slowing descents into various forms of totalitarianism.