> "Software Stalins," managers who grab onto one indicator and think that driving it to zero (or 100, or 11 for you Spinal Tap Fans) will resolve all other problems.
Paul O’Neill famously did exactly this at Alcoa starting in 1987, focusing solely on worker safety resolved many other problems and multiplied profitability.
>The company's market value increased from $3 billion in 1986 to $27.53 billion in 2000, while net income increased from $200 million to $1.484 billion.
[0] https://www.forbes.com/sites/roddwagner/2019/01/22/have-we-l...