First, we're not talking about the desktop here, we're talking about services. Open source provides much better quality for services. It is frankly appalling to me to see the government relying on Microsoft services given the quality and reliability and security of open source alternatives--not to mention the lower cost.
Second, the biggest obstacle to a standardized Linux desktop that everyone can use and rely on is the lack of a big player in the market willing to invest in one. Imagine if the government took even a fraction of the money it spends on Windows desktops, and spent it on developing a standardized Linux desktop instead. Isn't that exactly the sort of coordination problem that governments are supposed to solve?
I agree with your second point. I'm in the UK and have advocated this position for years. We have so much government infra here, considering NHS etc, that it would be cost effective to dedicate people to a "national standard computing" infrastructure. But it doesn't exist. Yet.
I am forced to use O365 every day in my work. It's a piece of crap. The LibreOffice equivalents that I have on my personal Linux machines are better for everyday office applications. As for server side, even if we leave aside all the times I see supposedly reliable MS infrastructure break when I'm trying to do an everyday task, a quick Google search will show you plenty of equivalents, and as for "scaling", the government, or any large organization, could get better value for money paying someone to engineer whatever customizations are necessary in the open source alternatives--which it could then deploy for free on as many servers as it wanted--than from MS's licensing model.
Also a lot of assumptions about the ROI there and the availability of any engineers who can customise it.
You suspect wrongly.
> There's a lot of collaboration stuff in there which is pretty much unbeatable.
Evidently you and I have had very different experiences.
You're welcome.
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> Show me an open source O365 equivalent that scales to the 10,000 seats in my org.
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> Now how do I collaborate with the people in the other 3 orgs I work with who use O365?
I hope you used an excavator, moving those goalposts.
(I will add I despise it to the core, but I know why people use it)
As you pointed out once the goal posts shifted, the reason they use Microsoft is because Microsoft is notoriously incompatible with anyone but Microsoft, but also ubiquitous.
you are communicating on it right now
YMMV.
But that isn't the point. The point is that the open source desktops do not even touch Windows in usability, quality, reliability and consistency. At best everything is fragmented at 80% complete. Show me an open source O365 and you might have something fit for an SME or government.
I had a chuckle about this one. Seriously, none of MS crap comes close to a modern rolling release distro + KDE.
> Show me an open source O365 and you might have something fit for an SME or government.
Libre Office is pretty good, but its usability needs lots of work. To this day Libre Office still ships with templates that look like they were designed in 1998.
- You want a quick and dirty document or presentation that looks pretty good: MS Office is the winner.
- You want a large document with lots of figures, captions etc: Libre Office is the winner.Try to keep a larger document meticulously styled with named styles, MS Word will trip over tons of its bugs that lurks in the dark, and it will make an non-salvageable mess of figure placement, caption numbering, losing header formatting and what not.
What OSS software needs is more investment in UX. Libre Office needs a reality check here. In this respect KDE is a great outlier, as it looks great, is responsive and has tons of pro features that are discoverable.