I think that the explanation for such different levels of success is that economic incentives are different. The cost of a hardware bug is much much higher than the cost of the average software bug; this means that hardware companies are willing to spend a lot of money in getting designs right the first time, versus software companies that know they can always make bug fixes in new versions of their products. Additionally, hardware companies are used to paying millions of dollars in software licenses, which is not common in the software world.