Rent overrides required written business justifications, would often trigger follow ups to the agent attempting the override and then their management to dissuade them, and eventually might be refused in the end.
Realpage monitored compliance of customers using their provided prices and those who didn’t meet a certain level would be kicked off the platform.
Pages 17-22 here: https://oag.dc.gov/sites/default/files/2023-11/DC%20OAG%20Re...