> Now we live in a digital world where because we can, we are now being told to record. How would this be any different than the courts demanding that all conversations be recorded via audio recording when not using a chat application.

You say this as if to illicite some sort of shock or disapproval from the reader but for me its the opposite.

Why shouldnt the permanent storage of all communications between companies the size of Google be mandated by law?

From my perspective this seems to be a net benefit for society.