> I picked it up with a 98% charge.

> This customer actually returned the car with a 96% charge, the same as they’d picked it up at.

96% is not 98%. Agreed the fee is ridiculous, and it does appear it should have been a max of $35, and the update states Hertz corrected the overcharge.

Somehow the author is confused and thinks these charge levels are equal when they are clearly not.