I don't think the exclusivity was really the problem. If a console has enough bangers people will buy it.

But certainly what Square Enix has produced doesn't rise anywhere near to the level of "good enough to get the console for."

I'd argue the content is actually just bad. I haven't played the second installment of the FF7 remake but each episode has been a prolonged remake of 1/3 of a very old game.

FF16 played like a very boring MMORPG, fetch quests included but social interactions with other people excluded.