Some tech savvy people have a sense of what interactions with the OS are fraught and they steer themselves around them often without even realizing they are doing so. So you have one class of users who believe the system is much more stable than it really is, and an underclass who seem to bounce off every step as they tumble down the proverbial stairwell.
So the bugs that cannot be avoided get fixed and the ones that are avoided by the “elites” may escape their attention if not in fact their knowledge.