Are you open to the possibility that your particular experience with buses is not what all buses are or must be like? This is also sounds like an underfunded and sparse bus system. You can do buses right or you can do them poorly, same with anything. If you have a dense enough network that most people don't have to transfer, or enough frequency it doesn't matter, it makes a huge difference. Public transportation (and particularly buses and coaches) are ubiquitous in some transportation systems in some very rich world cities. London comes to mind. The double decker buses are beloved.

Bus rapid transit can actually be really nice. You know that rock stars and politicians practically live on buses while they do traveling events? Of course a BRT isn't going to be that private luxury, but even a middle quality charter bus that makes limited stops is pretty darn good. Having dedicated lanes removed the worst part of buses compared to trains.

I used to daily take the AC Transit transbay buses from the East Bay to San Francisco, which are double-decker Greyhounds and have comfortable reclining seating with tables and wifi. The single entrance/exit is a benefit, because it only runs commuter hours and so in the morning it only picks up in the East Bay and drops off in SF. It allows enforcement of fares too. It's a higher fare, but that also attracts a commuter clientele. The main problem with it is that it is too popular and gets crowded, and you're SOL if all the buses are already full at your stop. But that if the flaw is that it is too popular, that's the best and easiest problem to have. Sometimes a regular AC Transit bus would show up and we would all groan and curse.