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Comment by seattle_spring | Hacker News Reader

Yup. The whole Diablo series has been ruined by cheating, too. The companies seem sooooo terrified to ban cheaters, and I guess I really don't understand why.

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Recently got back into playing Diablo Immortal because i got a new m4 ipad, was playing with a standard nintendo switch controller for 2 weeks fine just doing standard story quest/leveling then banned for "Severe Exploitation - Automation (Botting), Hacks, or Third-Party Software". I tried to appeal but just automatically rejected and no recourse or way to even know what they think i did wrong besides that vague statement above.

I'm 100% sure i didnt do anything that would count as cheating, was just playing the game normally on an unjailbroken device, never interacted with another person in the game either.

Yet the chat is full of bots spamming stuff that dont seem to get banned.

Luckily i got banned before i decided to spend any money on it besides $8 for the battlepass.

Cheaters usually go on to badmouth the game on public forums. Sometimes they will attempt to also seek financial repercussions when denied access to their purchase. It is not common but it does happen, usually the game companies end up settling before the case.

Nah I got an account banned I used to like a lot for doing stuff other people did and got away with.

Would have been super simple to patch the bug. Honestly made me turned off by the entire country associated with the game.

Oh, i'm not saying you wont get banned, i'm just saying that some companies have fears of bans and repercussions.

After initial contact with the company failed, I found assigning it a CVE describing the problem ( CVE-2017-14748 for example) got the ball rolling quickly.

Ya. This is rampant in the gaming industry. The industry is surprisingly one of the most toxic to work in IMO. At least from a consumer communication perspective. It is actually wild to think there are individuals out there that think and act this way

Some cheaters also have no problem doxxing the game developers, CM's, and anyone else they perceive to have slighted them. In a world where swatting is a real danger to a person's life, that can be quite a serious threat.

But that behavior badmouth the game publicly and seek financial repercussions, as written, are indistinguishable from what I'd expect someone who was wrongly banned by an automated anti-cheat system with all appeals met by robo-denial.

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