Startups Should Make it Easy on Users if they Shut Down

"Should", yes. It's not in their interest to spend the time doing it. Realistically, how many of their users are going to bother to figure out who it is that just screwed them, so they can avoid being screwed by the same founders again in the future?

If you value your shit, don't store it in the cloud. If you value your shit, don't hand your only copy of it to people who have no business model. If you're not paying money, you're not the customer. Etc. Etc. This shouldn't even need to be said anymore.

I'm reminded of a startup that was bought by HP to host photos. Eventually, there was nobody running the service. It was running, but just because the servers were stable and self-sufficient. Money was coming in, but nobody had time allocated to address the site beyond cashing checks. Someone was nice enough to post a note somewhere (showed up on HN) suggesting users get data out while they could.

The point is: when a service collapses to a certain level, it's done. Yes, great if someone can pitch in to help users recover the loss. In the example given and ranted at in the article, be thankful the service was still running and there was at least a "download" button.

This part is funny:

> See, just because things didn’t work out for

> your company doesn’t mean that users should have to

> pay the price.

The service was free! Meaning 100% free. What kind of entitlement is this?

Also, airplanes should crash in uninhabited areas.