Agree with this wholeheartedly. I think where kindness really plays a key role is not passing snap judgements on people and their motivations. It's easy to interpret people's actions or intentions in a negative light, thinking they don't care or are incompetent. I would also like to add that kindness is not just being kind to other people, but to yourself as well. It's easy to beat ourselves up about the mistakes we make, or blaming ourselves for outcomes that sometimes are beyond our control. We can't be perfect.

For the most part, I like to live in a world where the default position is that we're mostly well-intentioned, rising apes rather than fallen angels (RIP, Sir Terry Pratchett). This is clearly not always the case, and it's important to accept that, but it shouldn't stop me from still aspiring to be as kind as possible in my own life.