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The article says the Surface had a 7/10 in 2022. A bump to 8/10 in 2024 isn't that significant to chalk up to a change in leadership.

Thanks for the correction, https://www.ifixit.com/News/33243/microsoft-announces-a-repa...

Also left, now at telecom Lumen (merger of Level3 and CenturyLink) https://news.lumen.com/ryan-asdourian : "Ryan also led Business Development and Marketing for the Microsoft Surface business group in the United States"

Could a hardware product be turned around that quickly? Sep 18 2023. Honest question.

Some staff departures can signal the end of a process that started earlier.

Either way, past Surface may not predict future Surface.