There do exist companies trying to compete on chat and complaining about it, I'd guess. (Whereas Gmail is doing fine and Thunderbird is free.)
Suddenly, you are the loser, while they are selling below investment cost to simply push you out of the market.
So that's the issue.
Similarly, it should probably be made illegal for VC-backed startups to undercut incumbents just to shut them down: that's very similar to me.