> At the end of the day it should only matter if Microsoft's practices are hurting consumers rather than their competitors.
MSTeams hurts users 24/7 around the clock.
MSTeams hurts users 24/7 around the clock.
They use it because it's effectively free (1), and Slack is not.
It doesn't have to be good. And so it isn't.
1) Free with existing MS Office licences.
MS Teams had better integration with some other MS services such as OneDrive. That's obviously going to be so, that's what it's for.
The Slack-using employer also used Zoom. MS is the all-in-one in this regard too.