2-month Gemini trial makes the previous Google One subscription disappear

My experience was very similar - back in April I also tried the option that was clearly labelled as Trial in my GMail interface, just to see how Gemini Pro would compare to ChatGPT Plus. After only about 10 days, I decided it wasn't for me - and thought I'd better cancel it before I forgot.

It was only at this point that I realised that the Gemini Trial that I stupidly took up was actually a _change_ of my existing ~$125 AUD Google One yearly 2tb subscription - and not a standalone ~$30 per month offering like ChatGPT.

There was no _cancel trial_ option at all. There was only the ability to change back to a different plan, which was hidden but I managed to find my way to. In doing so, I lost nearly 3 months of subscription - my annual 2TB had been paid up late 2013, and now I had to renew the subscription for a year in August.

Tried contacting support twice, but both times I was just brushed off.

This morning however, I got an email stating that I'd been issued a refund of unused balance, and when checking my Google One page, they are listing the $32.99 MONTHLY plan as the current plan I'm on. And there's no longer the option of a classic 2TB plan that I was on, hiding under a show more plans hyperlink.

So what the actual is happening here? This is such a hot, confusing mess.

I'd strongly advice against trying Gemini on a primary account, or at all, after this experience. Thanks.

(Here's another reference: https://www.reddit.com/r/google/comments/1ate68d/google_one_... )