Cool project, but aren't luggages handled by the airport crew?
Attribution to airlines doesn't make much sense to me. Country ranking is better but anecdotal experience tells me there are some cursed airports.
Attribution to airlines doesn't make much sense to me. Country ranking is better but anecdotal experience tells me there are some cursed airports.
That means airlines that cheap out on that will rank higher for lost luggage because they'll get more mentions on social media for lost luggage (usually after days of not getting it back!).
The airlines that return luggage fast won't show up on social media as much.