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it's the virtuous cycle of Republicans running on the meme that the government is inherently bad, then using their power to make it worse

Oh look, only took 7 comments to find someone that is making the assertion that bad UX is a partisan issue.

It's essentially true. Look at the battle over the IRS trying to make it easier to file taxes. Republicans are strongly opposed.

If the government websites are too good, a lot of useless middlemen will be out of business.

It’s partisan. Progressives obfuscate important information like mug shots and information about the race and intelligence of criminals.

It may not be true in principle, but it's true in practice.