It is important to keep a cool head and consider things objectively. That's why I think it's manipulative to inject emotion into this like the post does. It's one thing to empathize with this poor mother and quite another to consider the facts and have an honest, serious discussion. What has happened to this family is awful. There's no question about that and I feel just as bad for them as anyone. But now we can't expect anyone to keep a cool head because of the way the issue was presented. Injecting emotion into the discussion is manipulative and effectively halts any critical thinking that might have gone on otherwise.