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That is a nonsensical comparison. Remote software updates and administration are common professional services that consumers of software cannot execute themselves.

The correct comparison would be handing your house keys to a licensed insect exterminator and the guy accidentally poisoning your family. You of course are not liable if a professional supplying you with a service messes up.

Crowdstrike doesn’t test their releases.

It’s like paying a licensed insect exterminator that uses random chemicals. They tell you this and you hand over the keys anyways.

If I hand over my car keys to the same cleaning companies every month and all is fine always, except this last time, the cleaner cuts the break lines while cleaning the under side and I die in a crash.

An other view. Tesla does over-the-air updated you don't verify. It disables break, you drive car and kill someone due to this. Do you share responsibility? What if this happens while driving?

The guy was not drunk when the key was given.

I’ve seen crowdstrike’s process. Seems drunk to me.