Show HN: AI Powered Virtual Phone Receptionist for Small Businesses

greetmate.ai

2 pointsunittester3 comments

It needs to have a better TTY, and unless there's a legal requirement I would prefer it just says it is my receptionist, not a 'virtual receptionist' or anything that would indicate it is an AI. At least make it an option please.

> I would prefer it just says it is my receptionist, not a 'virtual receptionist' or anything that would indicate it is an AI.

Please no. It is so annoying to deal with an AI that doesn't even realize it is an AI.

I was chatting with a support rep (which turned out to be an AI) when my bike rental broke down. I was asking it to end my rental so I could get another one, and it just kept referring me to support pages, even making up support pages and being completely unhelpful. That was when I realized this was an AI, and I was able to ask for a human customer service representative.

If I knew it was an AI before the conversation started, I would have saved everyone a bunch of time.

Thank you guys. Totally agree, I think it's quite important to note that it's a "virtual" receptionist, so people know it's an AI.

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