I see several comments calling this piece "fluffy" without much real insight - I have to respectfully disagree - I'm 48 and wrote my first code at 8, still write code for my self at 48, have managed teams, held all manner of roles and done some startups. This article is solid gold.

I'm surprised people think this article doesn't have much important to say. I suspect their code probably crashes a lot in production, and will still kill many startups or otherwise end up destroying significant amounts of shareholder value.

They think the article is banal and obvious. They will not really take the key insights to heart and truly live it.

Crowdstrike is the perfect example of this!!!

And for every crowdstrike there are tons of startups that don't make the news but ends up burning their early adopter users through inability to deal with bugs properly, delay their own success unnecessarily or even turns what would have been massive business successes into technical morasses. Imagine failing to capture your businesses full potential because of a bad approach to software defects!