SpaceX and the categorical imperative to achieve low launch cost

> [...] the customers of SpaceX, as a whole, are not yet benefiting from any significant reduction of the cost of access to space, because SpaceX is not incentivized to pass the economies they achieve to their customers, or only very marginally, if they do.

What??? Every time that I've heard launch prices compared, the SpaceX price tag has been far lower than the ULA, or Boeing, Orbital Sciences, or whoever price tag.