Solving a good issue to make life efficient

We all have limited time and energy every day, so we all desire to make these most productive. The ways we have for these are either to drop some non-important work and put all energy towards important things that matter, or the second way is to reduce inefficiencies. As I don't know what's important for someone, and what's not I decided to make life efficient through other ways.

So, for this, I picked a problem, which is very known to anyone who has done business. As Customers are the oxygen of any business, contacting, and following up on them is like a tedious cycle that can't be stopped. As we all know, when a business scale, so does its user base, for which there is a very manual way of calling them. This is something which hasn't changed for a long. Still, a business needs to have a team of people, who constantly spend hours on customers, conveying that same information again and again, contacting them for little things.

As I thought, I could try to solve this, I am now working to create an AI call Agent, that can contact thousands of customers, based on some basic info you provide. I want it to be the most smooth talker, which does not speak, but listens, questions, understands, and then replies. Also after the call it will provide a good concise summary of the call, provide good analytics of each call, and also give recommendations about which calls a follow up and get a lead, so if a human wants, he then also contact that specific users, saving a huge chunk of time.

As this is gonna be a big project, upon which I am working, I need some help towards it. So, if you know full-stack or ML, please contact me. Also, it would be great to hear from everyone about suggestions and advice.

Thanks for reading!!!