If there isn't reason to suspect that the truth is being glossed over, being direct is a simpler, clearer path. But if things sound too good to be true, you may need to figure out how to get more information, like open-ended questions. I'd follow that up with probing questions to dig deeper towards anything that sets off your spider-senses (but ask in a nice way and continue to present a friendly vibe).
I think this is very similar to being on the interviewing side. People talk about impressive projects they worked on, but that could mean they contributed to a small part of the project or they had real responsibility for the project and its execution. Everyone is putting their best foot forward so you have to ask follow-up questions and dig to uncover the truth.