Personalise? I think not, in fact they should avoid that POV.
Modern scripted education programs ask questions and sort the answers as to correctness. Correct is often confirmed by a confirmation question. Errors are also confirmed and a brief explanation of the error followed by the correct answer.
These teaching programs are a detailed Q&A sieve so students proceed through the sieve by being correct, repeated re-entrant paths direct those with wrong answers through correction loops that get progressively more basic as the basic error state is identified. One hardly needs people unless obdurate students simply refuse to answer anything = a person is tasked to find out the problem, These usually have a 15-20 minute pause for water/toilet/computer game reward etc.
Some might want to sprinkle the 'AI' buzzword around to get press coverage?