This is true, but only if you're not using one of the ready made distributions. I didn't switch to NeoVim until I discovered LazyVim and this amazing guide https://lazyvim-ambitious-devs.phillips.codes/.
That changed everything. I just use LazyVim out of the box, as if it was a Jetbrains IDE. No config hassle, no issues with updates. It just works.
Regarding Zed:
It's a small niche they're trying to fill in a very competitive market. Currently they have the advantages of being the current cool thing. But that's not enough in the long run. If I would knew some killer feature, I'd go ahead and write it here. But that's the thing, I can't think of any. For simple, mainstream usage, VS Code is there. Ulimate IDE features: JetBrains IDEs. Ultimate productivity: LazyVim (or other NeoVim setups), ootb modal editing: Helix.