Chase stole about $900 from me from an account I setup just for freelance income. This was during the pandemic when I had to take a 2/3 haircut in my day job to keep the company afloat (we did, and all is well now). Every time I'd try to reach out to try to get answers, I'd get bounced around among different foreign call centers. After months of trying to resolve it I just gave up. (I could and should seek legal recourse, but I just didn't have the emotional energy for it at the time)
I will never do business with them again, even though their many branches (literally have one across the street from my office) would make it convenient.