Ask HN: LemonSqueezy won't let us offboard. What can we do?

I run a startup that uses LemonSqueezy to process payments. In the first week of July I submitted a migration request to transfer our customer data from LS over to Stripe. Since then, I've followed up weekly and only gotten silence back from the LS team. I've tried their Slack and other public channels as well. I recognize that LS has no incentive to help me move off of their platform, but it can't be the case that I am either trapped with them or forced to ask my customers to resubmit their payment data as I switch to Stripe. Meanwhile, several new features that we cannot implement without Stripe are completely blocked. What are our options here?