The relevant claim would be: all humans can do is move around in their environments, adapt the world around them through action, observe using adaptive sensory motor systems, grow and adapt their brains and bodies in response to novel and changing environments, abstract sensory motor techniques into symbolic concepts, vocalize this using inherited systems of meaning acquired as very young children in adaption within their environments, etc.
In the case of transformers all they can do is, in fact, sample from a compression of historical texts using a weighted probability metric.
If you project both of these into "problems an office worker has"-space, then they can appear simimlar -- but this projection is an incredibly dumb one, and offered as a sales pitch by charlatans looking to pretend that a system which can generate office emails can communicate.