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Comment by jedberg | Hacker News Reader

I love sonic. We used them for the reddit office. They were the cheapest and fastest option. Once one of their reps stopped by just to say hi and make sure we were happy.

I've been begging them to let me give them money for my home connection.

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I have Sonic at home, and applaud this log deletion policy. There's only one thing that bothers me about Sonic, the marketing vs reality of DSL.

Their marketing: $39.95/m for speeds up to 20Mbps

Their reality: ~$50/m for ~8Mbps

Now I continue to pay despite this discrepancy. I just wish there was more of an 'under-promise, over-deliver' mindset in their marketing dept.

I presume you're referring to their DSL service, in which case performance depends upon the distance between your home and their access node.

http://www.broadbandreports.com/forum/r26910859-New-Fusion-a...

I have Fusion on Sonic and I get around max ~750KB/sec (2.97Mbps according to speedtest.net) downloads. Apparently, I'm at the tail end of the distance from my central office. Sigh.

No DSL provider can do that. Speeds depend on your distance from their facilities. To their credit, they tell you your distance when you fill out the service availability form, which you can use to get a rough idea of the quality of service you can expect.

I'd say sonic offers the best DSL service of any provider. I switched from att to sonic and got much better speeds over the same lines, probably thanks to a better backend setup. This privacy policy is another example of that.

With Sonic, I get 26/6 using annex B near a CO with the two-line bonded fusion dsl at one site. ($80/mo; the next step up would be $1k/mo for 30/30)

6/1 at another site, so there we use Comcast Business instead.

Note the "up to". Also that they probably give you ATM throughput, which adds 20% overhead to IP throughput. But the most important factor you're missing is distance; see these graphs: http://www.pcinpact.com/news/71764-vdsl2-sfr-fibre-optique-f...

I wish I lived somewhere where I could use Sonic. Anyone who does should, IMHO, give them careful consideration when purchasing connectivity.

And... if you live in Sebastopol or, I think, one of a limited number of other trial areas, affordable Gb connectivity!

Aside from just offering better choices, we need Sonic and the like to push the BigCo's to do better. (Speaking as someone trapped in a BigCo oligopoly zone (BOZ?).)

couldn’t agree more. and after reading this and looking into it a bit, as well as seeing all the praise coming-in, really wish they operated in my area. here's to hoping an expansion to the east coast doesn’t take too long.

As a Sonic.net customer for the past 7 years and a friend of Jake's, I applaud their efforts to not keep logs. That said, I'm curious what logs they are talking about.

Assignment of IP addresses, through DHCP or other methods.

Ah, I'm now on a static IP because I was having problems with their dynamic ones recently and they suggested that I switch. I wonder if the config file for that is considered a log.

(I don't work for them, but I have worked at small and large ISPs.)

The law enforcement agency will ask for a subpoena that will ask for "all records, logs, files, documents... relating to or describing the subscriber(s) using the IP address $dottedquad at or around $date(s)". The config file that keeps your static IP associated with a MAC address or whatever will certainly be turned over.

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