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> In civilized, high-trust societies self-checkout works well and is very convenient.

There's nothing convenient about me having to do the cashier's job, but badly, while having a tiny space to do my bagging in, while a computer yells at me.

Maybe for someone with truly crippling social anxiety, this is preferable to an actually functional check-out counter, but I'm blessed to not be afflicted by it.

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And someone with truly crippling social anxiety isn't going to be standing there in the store with a line of people staring at them while a computer yells at them. They are gonna be sitting at home waiting for the gig worker to drop off their stuff.

Some people with social anxiety aren't able to afford to have their groceries delivered to them.

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